TendWell Collective LLC (“us”/”we”/”our”/”TendWell”) is a limited liability company doing business in California with a primary website (“Site”) at domain: tendwellcollective.com.

We are committed to protecting any data that we collect from you (“you”/”User”). By using our products or services "(“Services”), you agree to this Privacy Policy.

We may collect and store any information you enter on our Site or provide us in any other way. We may collect information including but not limited to the following:

• Personally identifiable information (such as name, email, address, phone numbers, pronouns, gender, race, birthdays, etc).

• Commercial transaction and payment details (including credit card information and purchase history).

• Internet protocol (IP) address with general location inferred, as well as Internet/device activity, such as browsing history.

• Login information to use our Services.

• Sensory information, such as recordings of calls/classes/events, photographs, or video recordings.

• Your engagement with us, including comments, feedback, product reviews, recommendations, and personal profiles.

We collect such information for the following purposes:

• To provide and operate the Services.

• To provide our Users with ongoing customer assistance and technical support.

• To be able to contact our Users with general or personalized service-related notices and promotional messages.

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.

• To comply with any applicable laws and regulations.

• To measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We use to cookies to improve your experience with this site. You can change your cookie settings on your browser at anytime. Otherwise, we assume you are ok with our use of cookies on this Site.

We use several third parties to deliver Services to Users. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these third party sites or services, including their content and links, may be constantly changing. These third party sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies. Third parties used by us include but are not limited to the following:

• Independent contractors and subcontractors (e.g. yoga instructors) to deliver the Services.

• Our Site is hosted on the Squarespace platform.

• Our social media engagement platforms on Instagram and Facebook.

• Our booking software is Arketa and Momence.

• Payments are processed via Stripe.

• Our newsletter and email contact lists are hosted on Flodesk.​

• We use the Google workspace suite for direct email, data storage, documents, and surveys.

We or our independent contractors may contact you to notify you regarding your use of Product and Services, to troubleshoot problems, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce applicable national laws and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you do not want us to process your data anymore or you have any concerns or questions please contact us at hello@tendwellcollective.com.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Site. The following date indicates the date of the most recent update to this Privacy Policy: May 3, 2022.